Are shipping and exchanges free of charge?
Can I buy le Rú collection in physical stores?
No, we sell online only. This allows us to offer the best quality at an attractive price. The plethora of intermediates involved in the process of selling in a traditional boutique would double the price of our collection and increase the number of products destined for landfills. Keeping the process lean allows us to significantly decrease the price, avoid over-production, while still offering a luxury product. We know this might cause doubts, especially regarding the wearability and sizing of a design. However, we are always happy to advise on the best style and size. You can write to us at lerubasics.com, complete the Size Form or you can reach us through our chat here on the website.
How do I care for my le Rú’s coat?
I’m a boutique owner, how do I sell le Rú’s coats and blazers in my boutique?
I’ve lost a button on my le Rú garment, can I get a new one?
Is le Rú made exclusively in Italy?
Is le Rú sustainable?
What is “surplus fabric”?
Where are your fabrics sourced from?
Where is the company based?
Who is the founder of the company?
Why do you not offer promotions or special prices?
The only time we offer a small price discount is pre-orders.
We avoid marketing strategies intended to cause impulse purchases because we believe in a conscious way of shopping: buy less and better to safeguard the environment and people working in the fashion industry. This has a cost, which we honestly define to our customers. We offer luxury products at a reasonable price, when compared to other luxury brands, and this is possible because we only sell directly to you, no middleman involved.